You will embark on an exciting year-long journey aimed at developing and enhancing quality practices within your service. Throughout this journey, you will participate in a series of workshops designed to provide you with a deeper understanding of each quality area. These workshops will not only facilitate reflection on your current practices but also guide you in identifying and developing service-specific key improvement items that will be integral to your quality improvement plans. You have the flexibility to either commit to the full year-long experience or select specific quality areas you wish to focus on for your development. This approach allows you to tailor your learning experience according to your individual needs and goals.