What we offer
Critical Reflection Journals for OSHC
Turn reflection into action – and action into quality improvement.
Critical reflection is at the heart of the National Quality Standard (NQS). It strengthens practice, creates meaningful change, and is essential to achieving and sustaining quality outcomes for children. But too often, reflection is left unstructured, inconsistent, or undocumented.
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The Critical Reflection Journals have been created to change that.
They give OSHC teams a practical, structured way to reflect together, document their thinking, and link insights directly to Quality Improvement Plans (QIPs).
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Each journal is mapped to the NQS and supports services to demonstrate Exceeding Theme 2: Practice is informed by critical reflection.
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Why use the Critical Reflection Journals?
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Structured approach – Guided questions using the Circle of Change Revisited Model and Focused Conversation Method.
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Team-focused – Prompts and space for educators, coordinators, and leaders to reflect together.
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Practical outcomes – QIP templates help you translate reflection into clear improvement steps.
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Worked examples – Real OSHC scenarios show what critical reflection looks like in practice.
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Evidence for A&R – A documented trail of reflection that demonstrates growth and improvement.
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Professional Development Plan - A PDP template to support professional development and embed learning into practice
Critical Reflection Journals
Critical Reflection Questions
Choose the level that fits your journey
For teams new to critical reflection or looking for a simple, supportive entry point.
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Focuses on building confidence and consistency.
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Clear, straightforward prompts for each Quality Area.
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Great for services preparing for their first Assessment & Rating or wanting to refresh reflective practice.
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Available in 2 volumes, covering all 7 Quality Areas.
COMing soon
For teams with some experience who want to deepen their reflections.
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Encourages more complex thinking and analysis.
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Prompts link reflection to program decisions and child outcomes.
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Supports teams aiming to move from “Meeting” to “Exceeding” under the NQS.
Available in 2 volumes, covering all 7 Quality Areas.
coming soon
For experienced teams who want to push critical reflection further.
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Challenges assumptions and invites new perspectives.
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Promotes leadership in reflective conversations across the service.
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Helps teams document the kind of rich, sustained reflection that underpins sector-leading practice.
Available in 2 volumes, covering all 7 Quality Areas.
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Build your complete set
Each level includes two volumes, with every Quality Area covered. You can start with one journal, purchase a full volume, or collect all three levels to create a complete reflection toolkit for your service.
👉 Whether you’re just starting out or aiming to embed critical reflection as a hallmark of excellence, the Critical Reflection Journals are your step-by-step guide.
Critical Reflection Journals
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